Glitter Pencil Pens

📦 Shipping Timeframes

• Regular Orders: Ship within 2–3 business days.

• Custom Orders: Ship within 3–4 business days. 

• Add-On Items: May cause a delay; orders with add-ons ship within 4–5 business days.

⚠️ Please do not rush your order. Rushing may result in cancellation. If you need your order by a specific date, please contact us before placing your order so we can accommodate your request.

 

🔁 Return Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

✅ Return Eligibility:

• Item must be unused and in the same condition you received it.

• Must be returned in the original packaging.

• To begin a return, email us at: info.sprinklethatglitter@gmail.com

• Return items must be sent to:
  PO BOX 871, Anna, TX 75409

• Customer is responsible for return shipping.

• Returns sent without prior approval via email will not be accepted.

For any return-related questions, feel free to contact us at info.sprinklethatglitter@gmail.com.

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🚨 Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you receive the wrong item, contact us immediately so we can make it right.

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🚫 Non-Returnable Items

Some items are non-returnable, including:

• Customized items

• Items with a personal name

• Free items or gift cards

If you're unsure whether your item qualifies, reach out and we’ll be happy to help.

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🔄 Exchanges

The quickest way to get what you want is to:

1. Request a return and send the original item back.

2. Place a new order for the item you want.

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💰 Refunds

Once we receive and inspect your return, we’ll let you know if the refund is approved. If approved:

• You’ll be refunded to your original payment method within 10 business days.

• Please allow time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received a refund, contact us at:
📧 info.sprinklethatglitter@gmail.com